Reservations
Tentative bookings can be held for a maximum of 5 days. After this time a deposit or full balance (if within 8 weeks of arrival) will be required to secure your reservation.

Payment

If you make your booking more than 8 weeks prior to the date of commencement , a deposit of one half of the total tariff is required to confirm your booking. The balance is due exactly 8 weeks prior to your arrival. If you are making your booking within 8 weeks of arrival, the full tariff is required to confirm the booking.

All payments can be made by cheque, Bank Cheque, or Bank transfer.

Cancellation Policy
Once your booking has been confirmed and receipted your deposit is non-refundable.

Bookings cannot be cancelled within 8 weeks of arrival. If the booking is cancelled in writing more than 8 weeks from the date of commencement of your stay, you will be released from the liability for the full balance of hire. The deposit is non-refundable.

We recommend that you purchase cancellation insurance to safeguard your investment.

Check-in/out Times
The properties will be ready for occupation after 3.30pm upon arrival. We will contact you at least 5 days before commencement of your booking to make arrangements to hand over the keys. If you are not going to contactable by email at this time it will be your responsibility to contact us. We would ask that you vacate the property by 10.30am on the day of departure unless prior arrangement has been made.

Bath Towels and Linen
The property will be provided with pillows, doonas (duvets), sheets, bath towels, beach towels and tea towels.

The property is classed as non smoking , but we have no objection to you smoking in the outdoor areas.

Breakages
Accidents will happen and we are all human. All we ask is that you make good or replace anything damaged or broken and return it to us in it's original condition. Alternatively you can reimburse us for the cost before you leave.

We ask that before you leave you report to us anything not working or damaged in our guest book so that we may rectify it before the next guests arrive.

Cleaning

Due to the limited time available to our cleaning we must ask that you leave the property clean and tidy at the end of your stay. In the event that the property is not left clean and tidy the guest will be billed for the extra cleaning time.

Under no circumstances may the number of persons in the rental exceed the maximum number of guests as stated in the holiday confirmation letter.